Social media is defined as ‘both the technology and the use of a varied category of internet services inspired by the participatory web or web 2.0, which enables users to create and share digital content, whether textual, audio or video’. The intelligence community is increasingly embracing social media as both collection and analytical tools to support different decision making requirements. Ormand, Barlett and Miller provide a good overview of how social media has and could be used in national intelligence frameworks. For example, social media could be used for crowd sourcing information to get a better flow of information in emergency/crisis situations such as in natural disasters or riots. Social … Continue reading Patrick F. Walsh, Seumas Miller